I purchased the $199 for one year maintenance agreement and that has helped keep my yearly maintenance fees that you get charged down.
Ron, who performed the maintenance on our heat pump, was on time, was very courteous and professional. He called prior to his arrival which was nice. I give them an A+ rating.
On this visit, Delcor inspected all operational functions of the heat pump, cleaned the pre-cleaner filter and replaced all the 1″ filters, then tested the cycle for proper operations.
It’s nice not to have to pay the $85-$125 / hour fee because of the yearly maintenance agreement, and the filters are ‘free’ also when you are paying for the agreement.
My master bath needed remodeling, to include previous water damage which required extensive repair. Delcor was very professional & responsive to my concerns and questions. Excellent customer service and was very pleased with the results.
A+ on everything and would definitely call on them again!
The remodel job was a master bathroom. Delcor turned a disaster into a beautiful finished product as they came in behind a contractor/handyman that had originally started the job and was fired. Delcor removed a partially tiled floor that had been installed by a previous contractor incorrectly. They were able to save as much of the tile as possible and reinstall. They searched and found the tile that was needed to finish the flooring. They installed new drains, faucets, new vanity top, light fixtures, mirrors, bathroom fixtures and painted the bathroom. They also mounted two TVs on the wall in other rooms.
How did it go overall?
We had a horrible experience with a less than qualified contractor or rather a handyman. He started the bathroom remodel on Monday,December 14,2015 with the guarantee to finish by Friday, December 18,2015. As the week progressed, we knew we had made a mistake as the quality of the job was very poor as well as the work ethic of the individual. It became obvious that the handyman was in way over his head.
On Wednesday, December 16,2015 we contacted Delcor. We had seen local TV ads that they could do more than heating and plumbing. They quickly understood the multitude of our problem and a representative came by the house on the very next morning before the handyman arrived to access the situation. Later on in the day on Thursday, a quote was provided. On Friday we fired the handyman, notified Delcor and by 1:00 p.m. a Project Manager and crew was on site to access and start the job. We were now a week behind schedule with Christmas beingthe following week.
We have never seen people work so hard! They ensured us the bathroom would be complete in time for our Christmas guests. The tile was taken up and reinstalled by Saturday afternoon pending the order of three additional boxes that could not be saved. The plumber and painter arrived on Monday and continued to more the project to completion. The Project Manager stayed in constant contact with status and updates. He performed a Christmas miracle completing the entire job on Christmas Eve. The entire group that came to our home was respectful, courteous, professional and truly showed concern for our home and us as customers. We could not be more pleased with the outcome. Delcor has a customer for life!
They were on time! Quickly saw the problem and fixed it, then was gone. He came back later to do the tankless hot water heater. I told him he can do when he had the open spot. Very quick and A+ overall experience.
He (the technician) showed up within an hour of my service appt.. He explained everything and fixed the issue I had. A+ on overall experience.
Not only did Jimmy fix my garbage disposal, he took the time to listen to my mom, who discovered that the faucet over the tub in the guest bathroom was loose and not working well. Jimmy went above and beyond. He did not have to but he tightened and sealed the faucet. While he was in my home, she showed much respect for it as if it was his.
The repairman arrived on time, made the repairs in the bathroom, and cleaned up after himself. Everything works properly now. A+ on all levels.
Great and on time! A+ on experience, price, quality, responsiveness, punctuality and professionalism.
It was a fantastic experience. The tech was professional and courteous. The estimated cost was accurate. They were up front about the cost and time. The tech even wore booties inside the house.
Technician called in advance to confirm the request. He was on time and completed the work in a short period of time. Very professional!
My Delcor technician was on time and completed the job in a timely manner. He took away the old water heater and left no mess.
Delcor responded promptly and diagnosed the problem quickly installed a “rescue” motor for the weekend. Monday, the technician put in the full time motor and was friendly. Professional, responsive, and Punctual, that is Delcor.
Joe did an awesome job replacing my faucet in my bathroom and fixing my shower head so the pressure finally worked for me. Delcor rocks!!!
I had to get a part replaced on my furnace. The technicians arrived and found the problem and fixed it. They were so friendly and professional. It is nice to know there are still some professionalism in this world. Great job Delcor!
The technician was fantastic. He came in and saw the problem right away. He was friendly and got the job done. I would rate my experience as exceptional. A+
I had my semi annual maintenance for my heating and air system. The technician Kevin was great. He changed the filters and answered all of my questions. I would highly recommend Delcor to anyone. The whole experience was an A plus.
I had an issue on my heating unit. The technician called me to tell me when he could arrive. I could not leave work. The technician went to my home and did the job. I got home inspected the work and it was done the right way. The technician came back and I paid. Every time I asked the technician for anything he delivered.
The Overall experience was fantastic. I had my semi-annual visit. The technician was professional. The technician was professional and on time. I would grade my experience an A all across the board!
I called Delcor to stop a leak in or bathroom. The Delcor Tech called 10 minutes before arriving. He was very professional and even put on shoe covers before coming into the house. He knew what to do and was quick and clean. I couldn’t ask for more. I would highly recommend all of my friends and family to call Delcor.
The technician was very polite as always! The service was for my 90 year old grandmother unit. We always feel safe with the with the staff. The problem always seems to happen after 5pm which is never a problem for Delcor!
The technicians called to let me know they were on the way. They arrived on time and diagnosed the problem very fast. We were up and running in no time. The technician was very professional.
Great Customer Service starting with initial inquiry phone call. Mechanic called prior to arrival to ensure okay arrival time. Very Professional Staff all around! I am telling everyone about Delcor!
My Thermostat broke and we blew a fuse. Bruce was on time and explained everything as he worked. Everything was great. The service and the professionalism. I am going to tell all my friends to use Delcor!
Kevin, the technician was on time. Went through the diagnosis and had parts on his truck. Also cleaned up and put on boot covers to keep the floor clean. I called in the morning and it was repaired the same day. Kevin was very professional. I rate the overall experience, the price, the quality, responsiveness, punctuality, and professionalism an A. I would definitely recommend Delcor to others.